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     Will boiling my water get rid of contamination?
     How do I have my water tested?
     Where does my water come from?
     My water smells like chlorine; what can I do?
     Should I be concerned about chlorinated water?
     How can I obtain water quality information from my utility?
     Is my well water safe?
     Do community water systems filter out disease-causing bacteria like Giardia and Cryptosporidium?
     My water is clear and tastes fine; should I still be concerned about water quality?
     How do I know if there is lead in my drinking water?
     How do I know if there is radon in my drinking water?
     How can I trust lab tests?
     Is bottled water safer than tap water?

   

    Will boiling my water get rid of contamination?

    No.  Boiling water only eliminates bacterial contamination.   Many non-bacterial pollutants, such as nitrates,
    do not boil out of water.  In some cases, boiling contaminated water can concentrate the pollutants because
    boiling reduces the volume of water remaining by 20%.

    How do I have my water tested?

    We suggest that you contact your water utility and ask for a water quality report.  If you have a private well,
    contact a water testing laboratory, or contact your state or local health department.  Important note: a water
    test will only tell you what is in your water on the day it is sampled.   Pollutants or public water treatment
    plant failures can occur intermittently (e.g. after heavy rains, seasonal changes, agricultural fertilization, or
    pesticide application).

   Where does my water come from?

     Your water either comes from a private well or from a community water system.   Well water typically
     comes from an underground aquifer.  Community water systems obtain water from a variety of sources
     including lakes, reservoirs, and rivers.  If you receive community water and do not know it's origin,
     contact your water utility (their phone number is listed on your water bill).

   My water smells like chlorine; what can I do?

     Your water utility regulates the amount of chlorine added to disinfect your drinking water.  Sometimes,
     after hard rains or during high spring runoff, or in dry seasons, more chlorine may be added to ensure
     that your water is safe to drink.  If you dislike the taste or smell of chlorinated water, you should
     consider installing a water filter.  Our filter will reduce the chlorine in your tap water.

   Should I be concerned about chlorinated water?

    Chlorine is a disinfectant that is added to water to eliminate disease-causing bacteria.  For more than 80
     years, chlorine has proven effective at greatly reducing the number of diseases caused by contaminated
     water.  However, some scientists are now concerned that chlorine in water can react with other
     contaminants and organic material in the water to form substances like chloroform.  These substances,
     called "disinfection by-products" or DBP's, might cause other health problems such as cancer.
     Recently, some researchers have expressed concern that chlorinated water may be dangerous for
     pregnant women (click here for Associated Press article "Dirty tap water risk for pregnant women",
     January 8, 2002)

    Our carbon filter cartridge can considerably reduce the chlorine in your drinking water.

   How can I obtain water quality information from my utility?

    The best way to check on water quality is to call your water utility.  Their number is on your water bill.
    Or you could look up your city's public works department in your phone book.  Since 1999,
    water utilities have been required to notify their customers every year of the levels of regulated
    contaminants they find in their drinking water, as well as the presence of other suspicious, but as yet
    unregulated substances.

   Is my well water safe?

    Not necessarily.  There are many sources of contamination that can leak into your well water.  Homes
    with wells usually have their own septic systems that often leak into wells.  Farms can easily
    contaminate their own wells with germicides, herbicides, pesticides, or nitrates from fertilizers
    which leach into the ground water.  Also, underground water can migrate considerable distances.
    A gas station a few miles up the road my be slowly contaminating your well water with gasoline
    leaking from an underground tank.

   Do community water systems filter out disease-causing bacteria like Giardia and Cryptosporidium?

    Giardia and Cryptosporidium are parasites commonly found in lakes and rivers, particularly if
    these bodies of water are contaminated with animal wastes or sewage.   Both parasites exist
    as cysts in the environment, which act as protective covers to the parasites inside them.  Giardia
    and Cryptosporidium are very resistant to disinfection, and even well operated water treatment
    systems cannot ensure their completer removal.  Currently, an
Environmental Protection Agency
   
(EPA) drinking water standard is established for Giardia, but the regulations do not adequately
    address the complete removal of Cryptosporidium.

    Our filters can remove Giardia and Cryptosporidium cysts from your drinking water.

   My water is clear and tastes fine; should I still be concerned about water quality?

    The look, taste, and smell of water are not necessarily indicative of its quality.
    There are a number of problems that can affect your water that are completely
    invisible.  The only way to be certain of your water's quality is to have it tested.
    If you receive water from a community water treatment facility, you can request
    the results of the tests they perform to satisfy EPA mandates.

   How do I know if there is lead in my drinking water?

    Lead is rarely in drinking water when it leaves the water treatment plant.  Instead, it leaches
    drinking water from older lead pipes and plumbing fixtures.   Unfortunately, lead cannot be
    seen, smelled, or tasted in water.  If your home dates from 1986 or later, your pipes and
    plumbing fixtures likely do not contain lead.  If you live in an older home, you should
    have your water tested for lead.

    Our filters remove lead from drinking water.

   How do I know if there is radon in my drinking water?

    Radon exists as a gas in the soil.   Therefore, it can sometimes be present in underground
    water sources.  Radon is known to cause lung cancer if high levels of it are inhaled over
    time.  To test for Radon in your drinking water, contact a water testing lab.
    For more information on Radon, call the
National Safety Council's Radon Hotline at
    800-55-RADON, or the EPA's Safe Drinking Water Hotline at 800-426-4791.

   How can I trust lab tests?

    If you call a water testing lab, be sure it is certified by your state.  You can call your
    State Certification Officer for a list of certified water testing labs in your state.

   Is bottled water safer than tap water?

    Bottled water is not necessarily any safer than your tap water.  However, the National
    Sanitation Foundation (NSF) certifies some brands of bottled drinking water.  To find out
    which brands are certified, either visit
NSF's website or call them at 800-673-8010.

    An important fact to remember: bottled water is up to one hundred times more expensive
    than filtered tap water.  Plus, filtered tap water offers the convenience of clean water
    on demand.